Complaint and Feedback Channels

The Company and its subsidiaries provide channels for employees, stakeholders, and external parties to report concerns or submit complaints through the channels listed below. Complainants are required to provide details of the matter being reported, together with their name, address, and contact telephone number, and submit the information through the designated complaint channels as follows:

All complaints will be treated with the strictest confidentiality. Complainants may submit a complaint through more than one channel and are not required to disclose their identity, unless disclosure is necessary for the Company to provide updates on the progress of the investigation or to request additional information regarding the complaint.